Cancellations Policy

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Cancellations:

Your chosen freelance dive professional hates cancelling any course or session but sometimes the weather can mean it is no longer safe or suitable for them to run your session or course. This is especially true for introductory or entry level activities. Scuba diving is a sport which comes with serious risks and the safety of you and themselves is their number one priority. If they have to cancel for any reason, they'll always look to reschedule in the first instance, credit for another date or offer a refund (minus transaction and course material fees).

 

Where cancellations are made for any reason 'Dive Arran' and your chosen freelance dive professional will not be liable for any other associated costs you may have incurred such as but not limited to accommodation or travel. Your dive professional's decision is final, and we ask that you respect their experienced judgement in all circumstances.

 

If you attend for an activity having provided false information, having not completed the required e-learning and assessments, not gained medical clearance (if applicable), under the influence (of any substance or impairing medication) or in any other state which means you are not safe or suitable to dive then no refund will be given.

 

Due to the risks posed by this activity your freelance pro reserves the right to cancel or terminate any session without reason or warning if they deem your conduct puts yourself or others at risk.

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You should agree any cancellation terms directly with your chosen freelance dive professional. 

 

Please understand that unlike many activities diving requires planning and equipment preparation that costs your chosen freelance pro both time and money.

 

We recommend that like any activity you ensure you are suitably insured against cancellations.

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Extended Courses and Additional Fee's:

If you are unable to complete your course in the designated time due to your own performance and need to attend for further dives your freelance pro will reserve the right to add additional teaching and equipment fee's prior to any certification. This includes but is not limited to any remediation instruction from your lack of preparation for continuing education courses, failing to complete all required e-learning modules and assessments, not meeting performance requirements despite reasonable instructional input, failing to gain medical clearance (if applicable) and or any other reason caused by you in relation to a delay to your scheduled session.  

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Lost and damaged equipment will be chargeable at the current trade rate.  ​